I was satisfied with the work they did for my first filling here. However, the second time did not come out well.Regardless of my not-very-friendly doctor (I know it’s not their responsibility to make me feel less nervous but a bit of friendliness is highly appreciated), my teeth started being very painful and sensitive after a month of filling it. I was abroad, so I had to stop eating and drinking by my right side to sooth the pain until I come back.An assistant checked my teeth and initially said oh I see the report says the cavity was too deep (it was not) and let me take an x-ray. After a few minutes, she said oh but let me check if the shape and height of the filling is okay. She checked and said wow this filling is too high and this is why you are in pain. She eventually fixed it right away.But let me go back to my filling day: the doctor did the emptying and then left it to her assistant to fill it. It took her a long time to do it and when she was done, I felt like the filling was twice as high as it needed to be. So she started sanding it for about 20 mins until it was okay. The doctor came and checked her work and apparently everything was okay, but of course it was not. It resulted in being too sensitive even to room-temperature water after a month.I still have one teeth to fill and I will not go back here.
All the staff I encountered were very kind and professional. I have been here twice now and will continue to come back for all my dental needs. I’ve seen two different hygienists and both have been wonderful. I will also recommend to my friends based on my good experience!
Love this place! Always friendly and efficient! Dr. Siegal is caring and thoughtful, always taking the time to sit down and explain anything needed as well. Barbara Walters is by far the best hygienist I’ve even been to as well!! She is thorough and has been the only one to be able to get my teeth plaque free in the trouble areas AND without feeling likes extracting my teeth with it. Very happy to be going here and would definitely recommend!
Doctors and staff are very professional, warm and friendly. I’ve recommended this dental office to several family and friends. Dentistry is a personal experience and they exceed all my expectations every visit.
After being in Philly for 9 years with the same dentist who I did not care for very much… I wanted to make a change to a new dentist. I honestly wish I found them about 9 years earlier. Excellent staff across the board from front office – hygienists – Dr Siegel… entire team is terrific.
I would happily give 5/5 for the dental filling and the cleaning service I received, very professional!But 0/5 for missing out a big cavity in my teeth after taking 16 X-ray images and inspecting my teeth in the initial appointment a month ago. I even told the dentist I saw something black in my wisdom teeth on upper left jaw that they then inspected and said it must be something stuck but it’s not cavity as it doesn’t show in X-rays.I was still getting annoyed as the black thing wouldn’t come off and a medical friend was confident that was a cavity. So I brought it up when I went back for a filling appointment and they confirmed its a cavity and I should get my wisdom teeth removed ASAP – which I really wish I knew before!!Looking back, the X-rays did not cover the whole tooth in any of the 16 panel images so I guess they couldn’t spot the cavity? But how could a dentist miss such a big cavity!! I even had a oral surgeon appointment somewhere else, and they suggested I could wait a little for getting wisdom teeth removed because they relied on these incomplete X-rays and did not realize I had a cavity. So I guess I will have to make another surgeon appointment and go through the procedures right away.So glad I followed my instincts on this and did not blindly rely on what I was told.
I came for a dental checkup, i saw the dentist and she was knowledgeable and nice to me. Now, I had provided my insurance information days before the appointment. Just because I had seen another provider the same day, I was forced to pay for everything out-of-pocket. I told them my insurance was going to cover for the visit, the front desk guy was almost yelling at me. I paid for the consultation and left.I needed a feeling so I contacted them yesterday to schedule, since they had already charged my insurance for x-rays and everything. I asked the lady on the phone to tell me how much my copay would be, to avoid another unpleasant surprise. She said she was giving me a call back with the amount, which she never did. I had to call back this morning, asking the same question: what would my out-of-pocket be?That’s only when I found out my insurance had fully paid for that previous visit, so I was basically charged twice! No one reached out to let me know I had a credit. Basically, had I not called, I would have never known.I’m giving 2 stars instead of 1 because the dentist was nice to me.
Everything about this practice is 5-star. Every staff member is professional is caring, efficient, and professional. Covid-19 precautions are extensive. I have not felt uncomfortable visiting this office!
Been visiting this office for–can it be?–more than 20 years. The team here is so professional, talented, and kind that I have continued to go here even though I have long since moved to the suburbs. It’s not convenient to slog back into the city for my appointments–but THAT’S how good Dr. Leas, Dr. Siegel, Shari, and the whole staff are.
I am petrified of the dentist. Nikki and Dr Siegel were very kind, patient And caring. I’ll make another review on Friday when the real work happens. But I have a feeling it will be the same. Thank you guys
Today was my first visit to this practice. They were great about covid precautions and I felt very safe. My hygienist was Shari and she was recommended to me by a friend and lived up to my high expectations. I managed a dental practice for almost 20 years so I know a good hygienist and well run office when I see one. I immediately texted my local family members and told them to schedule appointments with Shari. My only reservation is if I speak too highly of her it’ll be harder for me to get a future appointment, but she is deserving of the praise so I’ll spread the word.
I have going to this dentist office since 1998. Dr. Maurry Lees who recently retired was the best dentist in town, my hygienist Sheryl is awesome. I would highly recommend this group for your dental needs.
Best Dental Experience Ever Very Friendly. Got Right Down To The Issue And What To Do To Fix Them. One Of The Ladies At The Front Desk Went The Extra Mile In Helping Me Get My Oral Surgeon Appointment Setup I Am Ignorant When It Comes Insurance Policies And Stuff But They Helped Very Well Done
A co-worker raved about this dental office a few years back when I stated I needed a new dental office…I have since been raving about this same practice to my friends and co-workers since becoming part of their patient family…I cannot express how KIND, HONEST and PROFESSIONAL all of the staff are!!!…They really are phenomenal!!!
Fantastic, friendly, and professional staff. I seldom wait more than a couple minutes for my appointment. COVID-19 protocols are solid, as they use masks and face shield. They also upgraded to a tooth-polishing device that doesn’t aerosolize saliva. My partner’s dentist did not make such an upgrade, thus she was unable to get her teeth polished during the pandemic. I also find that their check-in and check-out processes, as well as their reminder/notification systems are particularly efficient compared to those of other dental offices I’ve frequented.
I’ve been going to 1818 for a little over a year now because I’d become displeased with my then practice. A close friend and current patient recommended them and it was the best decision ever. The staff is very pleasant, professional and knowledgeable.
Dr. Doblin along with the staff (Drew & Nicole) were AMAZING! I went for gum contouring and Dr. Doblin explained everything and made sure I was comfortable during the procedure. He even followed up with me to see how I was doing after. My wedding is coming up soon and because he knew that he was able to put on the schedule quick, Drew who handles his book was able to put in fast when someone cancelled. I was even able to come in for a touch up. I’m now confident with my smile and I can’t wait to take my wedding photos!Thank you
I am extremely happy with the service I receive at Dentistry at 1818 Market Street. The professionalism and friendliness of the entire team is outstanding! My hygienist Danielle was very nice, did a great job cleaning my teeth and is very informative. Dr. Siegel does a very thorough exam and is always willing to answer my questions. Dr. Doblin did 2 implant surgeries and both were painless. Both Dr. Doblin and his assistant Nicki made me feel very comfortable. I was impressed with how important it was to them that I was comfortable during the process. Thank you to the entire top notch staff at Dentistry at 1818 Market Street for always showcasing excellent care to my dental needs!
This is only me second cleaning with this office, but this is the most relaxed I’ve ever felt at any dentist office. They found great solutions for keeping patients socially distanced while still being efficient. My hygienist was very compliantly about my oral hygiene (i maybe an adult, but a “great job!” always feels good) and explained everything she was doing as it was happening. And they were even able to set up a second appointment to fix a filling before my insurance runs.
Everyone was exceptionally kind, safety measures were being followed, and it was as enjoyable of an experience as a visit to the dentist could possibly be. I really appreciated the transparency around cost, willingness to answer questions and measures taken to make the patient feel comfortable.
I was so impressed by this dentistry office. First of all I was able to get a quick appointment for an urgent matter. The front desk assistants are delightful and extremely nice and helpful. They are upfront about costs and they accept a wide variety of dental insurances. Dr. Siegel was kind and on point as well as his dental assistant! Wonderful experience! Highly recommended. What a wonderful environment.
They are a great dentist, it took me a while after moving to Philadelphia to find a dentist I liked, but Dr. Siegel, the hygienists, and the front desk are all great. The only down side is they are difficult to schedule with, I suppose due to high demand (almost all hygienist slots are filled 6 months out), and their latest evening appointments are at 4:30p, but otherwise I have been pretty happy with them. I have a complicated insurance policy, and the front was very helpful in sorting through it and figuring it all out when I started coming here years ago.
Trans competent dentist. All the staff work quickly and gently, and appointments are accepted within 15 minutes of scheduling. I had 4 fillings done and it wasn’t as bad as I thought (always nice). If they accept your insurance, definitely give this office a try.
Great first experience! I am a new patient. The receptionist was very sweet, all the staff is super nice. Received clear and great advice. I didn’t have to wait long at all. They just had an opening while I was getting a routine check up for a teeth cleaning and asked if I wanted to get my teeth cleaned as well since it was covered by my insurance. I have been to many many dentists offices and this was probably the most pleasant.
To start I do NOT like Dentists. These guys are great. They put me at ease, explained what I needed to get done…without any pressure or litany of “things we should do”. Everyone was smiling (nice smiles too), from the doc to the front desk. I’d recommend these guys if your not a “dentist fan”.